A guide to AI at Zapier

At Zapier, we believe that AI can give everyone automation superpowers. 

From using AI to turn your ideas into automated processes to building chatbots that can support your customers 24/7, we want to make automation more accessible for everyone—regardless of your tech skills. 

And Zapier's .css-1l9i3yq-Link[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-fill-color:currentColor;cursor:pointer;}.css-1l9i3yq-Link[class][class][class][class][class]{all:unset;box-sizing:border-box;-webkit-text-decoration:underline;text-decoration:underline;cursor:pointer;-webkit-transition:all 300ms ease-in-out;transition:all 300ms ease-in-out;outline-offset:1px;-webkit-text-fill-color:currentColor;outline:1px solid transparent;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”ocean”]{color:#3d4592;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”ocean”]:hover{color:#2b2358;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”ocean”]:focus{color:#3d4592;outline-color:#3d4592;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”white”]{color:#fffdf9;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”white”]:hover{color:#a8a5a0;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”white”]:focus{color:#fffdf9;outline-color:#fffdf9;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”primary”]{color:#3d4592;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”primary”]:hover{color:#2b2358;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”primary”]:focus{color:#3d4592;outline-color:#3d4592;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”secondary”]{color:#fffdf9;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”secondary”]:hover{color:#a8a5a0;}.css-1l9i3yq-Link[class][class][class][class][class][data-color=”secondary”]:focus{color:#fffdf9;outline-color:#fffdf9;}.css-1l9i3yq-Link[class][class][class][class][class][data-weight=”inherit”]{font-weight:inherit;}.css-1l9i3yq-Link[class][class][class][class][class][data-weight=”normal”]{font-weight:400;}.css-1l9i3yq-Link[class][class][class][class][class][data-weight=”bold”]{font-weight:700;}AI products, from Chatbots to Central and beyond, aim to help you put automation to good use. In fact, Zapier customers have already delegated over 50 million tasks to AI. Now it's your turn. 

But if you're wondering which AI tool is right for you or you're not sure which of your business problems can be solved by AI, fear not. We've broken down your options below. 

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Jump ahead

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• I need to pull AI into my workflows

• I need AI to help me automate workflows

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Pull AI into your workflows 

With Zapier, you can choose how AI operates for you, interacts with your data, and helps you drive your business forward. 

You might want to respond to customers at scale, for example. (Hello: Chatbots.) Or perhaps you want to create assistants with access to your data that can take internal tasks off your plate. Or maybe you want smarter Zaps that solve unique business problems (over and over) with AI and  automation. 

Whatever your need, these are the AI products that can have a real business impact: 

Build chatbots that interact with customers

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Zapier Chatbots lets you create AI-powered chatbots in a matter of minutes that better serve your customers and leads. 

Chatbots can draw from your own knowledge sources to answer questions, resolve issues, and capture lead information with the power of automation—freeing up your sales and support teams to do the work that matters most. (Though there are plenty of other use cases, too.)

As they can be trained on your brand's style guides, company documentation, and any other source you upload, Chatbots are the ideal option if you want to create a tailored AI experience for an external-facing audience. 

Think of it this way: If you need a stand-in for support and sales chats, Zapier Chatbots is your best bet as they can work 24/7 behind the scenes.

Build assistants to help you perform tasks with Zapier Central